After you place your first order, you’ll be charged in our system.
Your meals will be prepared fresh for your delivery and packed up in our chilled boxes for shipping (which takes 1 or 2 days depending on your ZIP code). Our packaging is specifically tested to keep your meals cold for two full days of transit, plus twelve hours on your doorstep. As soon as your order is picked up by our delivery partners, you’ll receive a tracking email so you can keep an eye on your meals (and even sign up for notifications directly from the carrier).
If you’re not home at the time of your delivery, the carrier will leave your box at your front door for when you return. If you live in an apartment building, your box may be left in the lobby or a communal mail area.
As soon as you pick up your box you can unpack the meals and pop them in your fridge.